Your Privacy Matters: This Privacy Policy explains how Voca collects, uses, protects, and shares your personal information when you use our blockchain telecommunications platform and AI voice services.
We collect information you provide directly to us, including:
Important: We collect and process voice recordings, which may constitute biometric data in some jurisdictions. This includes:
We automatically collect certain information when you use our services:
| Purpose | Legal Basis | Data Categories |
|---|---|---|
| Provide voice cloning services | Contract performance | Voice recordings, account data |
| Process NFT transactions | Contract performance | Payment info, wallet addresses |
| Improve AI algorithms | Legitimate interests | Usage data, voice patterns |
| Customer support | Contract performance | Communications, account data |
| Security and fraud prevention | Legitimate interests | All data categories |
Special Notice for Voice Data: Voice recordings may be considered biometric data under laws such as the Illinois Biometric Information Privacy Act (BIPA) and similar regulations.
We collect voice data only with your explicit consent for the following purposes:
We implement enhanced security measures for voice data:
You have the right to:
We may share your information with trusted third parties who assist us in operating our platform:
We may disclose your information when required by law or to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
We retain your information for as long as necessary to provide our services and fulfill legal obligations:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Duration of account + 7 years | Legal compliance, taxation |
| Voice recordings | Duration of service + 3 years | Service improvement, legal claims |
| Transaction records | 7 years after transaction | Financial regulations, tax obligations |
| Usage analytics | 26 months | Service optimization |
Depending on your jurisdiction, you may have the following rights:
California residents have additional rights including:
EU residents have rights under the General Data Protection Regulation, including all rights listed above plus the right to lodge complaints with supervisory authorities.
We implement industry-standard security measures to protect your information:
We use cookies and similar technologies to enhance your experience:
You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Your continued use of our services after such changes constitutes acceptance of the updated policy.
We have appointed a Data Protection Officer (DPO) to oversee our privacy compliance. You can contact our DPO with any privacy-related questions or concerns.
For privacy-related inquiries or to exercise your rights, contact us:
Privacy Officer: privacy@voca.com
Data Protection Officer: dpo@voca.com
General Inquiries: support@voca.com
Mailing Address:
Voca Privacy Department
1234 Innovation Drive
Tech City, Delaware 19801
United States
EU Representative:
Voca EU Privacy Representative
123 Data Protection Street
Dublin, Ireland