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Terms and Conditions

Last Updated: August 1, 2025

1. Agreement to Terms

By accessing and using Voca ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions ("Terms") govern your use of our blockchain telecommunications platform, AI voice services, NFT marketplace, and related services.

If you do not agree to abide by the above, please do not use this service.

2. Definitions

  • "Platform" refers to Voca's website, mobile applications, and all related services
  • "NFTs" refers to non-fungible tokens representing access rights to voice agents
  • "Voice Agents" refers to AI-powered voice communication systems
  • "User Content" refers to any content uploaded, created, or transmitted by users
  • "Services" refers to all features, functionalities, and services provided by Voca

3. Service Description

Voca provides:

  • AI-powered voice communication agents
  • Voice cloning and personalization services
  • NFT marketplace for accessing premium voice agents
  • Blockchain-based telecommunications infrastructure
  • Integration with third-party voice and AI services

4. User Eligibility and Account Registration

4.1 Age Requirements

You must be at least 18 years old to use our Services. By using the Platform, you represent and warrant that you are at least 18 years of age.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. NFT Marketplace Terms

5.1 NFT Ownership

NFTs purchased through our marketplace grant you access rights to specific voice agents and services. Ownership of an NFT does not grant you intellectual property rights to the underlying voice technology or content.

5.2 Payment Processing

All NFT transactions are processed through Crossmint, a third-party payment processor. You agree to comply with Crossmint's terms of service and acknowledge that Voca is not responsible for payment processing issues.

5.3 Blockchain Transactions

NFT transactions are recorded on blockchain networks and are generally irreversible. You acknowledge the risks associated with blockchain technology, including but not limited to network fees, transaction delays, and potential loss of digital assets.

6. Voice Services and AI Technology

6.1 Voice Cloning Consent

By using voice cloning services, you represent that you have obtained all necessary permissions and consents for any voice data you provide. You are prohibited from cloning voices without explicit consent from the voice owner.

6.2 AI Limitations

Our AI voice agents are provided "as is" and may contain errors, inaccuracies, or limitations. We do not guarantee perfect accuracy or performance of AI-generated content.

6.3 Prohibited Uses

You agree not to use our voice services for:

  • Impersonation or identity fraud
  • Creating misleading or deceptive content
  • Harassment, abuse, or threatening communications
  • Violation of any applicable laws or regulations
  • Unauthorized commercial use without proper licensing

7. Intellectual Property Rights

7.1 Voca's IP

All intellectual property rights in the Platform, including but not limited to software, algorithms, designs, trademarks, and proprietary technology, are owned by Voca or its licensors.

7.2 User Content

You retain ownership of content you create using our services, but grant Voca a non-exclusive license to use, modify, and distribute such content as necessary to provide our services.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Services, to understand our practices regarding the collection, use, and disclosure of your personal information.

9. Disclaimers and Limitation of Liability

9.1 Service Availability

We do not guarantee uninterrupted or error-free operation of our services. The Platform may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOCA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9.3 Maximum Liability

Our total liability to you for all claims arising from or relating to these Terms or your use of our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Voca and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of our Services.

11. Termination

We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will cease immediately.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be interpreted and governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

12.2 Arbitration

Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in Delaware.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: legal@voca.com

Address: Voca Legal Department, 1234 Innovation Drive, Tech City, Delaware 19801